Law Firms

Turn Missed Calls Into New Cases Automatically - 24/7

Our Legal AI Receptionist:

Answers calls 24/7, 365
Call back form submissions instantly
Qualifies the leads & runs a full intake
Passes all the info, call summary and transcription to your CRM
Books in the qualified leads for consultations on your calendar
And a whole lot more!

for a fraction of the cost of a 9–5 employee!

Get Your Custom AI Receptionist Demo In 60 Seconds!

Fill out the form below to instantly build a personalized AI receptionist demo tailored specifically for your law firm. You will be redirected to a new page where you will be able to test it out immediately.

Create Your Demo

The details you enter into this form will be used to create your personalized AI receptionist demo.

Every Reason You'd Say "No" - Answered

"Our clients want to speak to a real person - not a robot"

Fair — but let’s be honest: when you can’t answer, do they speak to you… or your voicemail?

Most law firms either:

Let calls go to voicemail (whether they want to admit it or not), or
Use a low-cost overseas call centre that doesn’t know your firm.

In reality, both options hurt client trust far more than a realistic AI receptionist that:

Answers instantly, 24/7.
Sounds human and follows your exact intake script every time.
Never forgets a question or misses a lead.

And if you want a human touch during office hours, keep your team on the phones and let the AI cover after-hours and overflow calls. It’s still a massive upgrade over voicemail.

"What if it fails and I lose the lead?"

If it answers the call, no matter what happens on the call – whether the user hangs up, the AI hangs up, or the AI has an error (which is extremely unlikely) – you will still get the caller’s phone number and an output summary of the call, including notes from the AI of what happened.

We’ve run hundreds of live test calls without a single total failure – and as part of our service we actively monitor performance so any potential issues are caught before they become problems.

"What if it says something it shouldn't?"

The AI will only say statements or answer questions it is set up to answer. If someone asks something unrelated, the agent won’t answer the question, and will guide the discussion back to the purpose of qualifying their legal matter and collecting their information.

You can test this out in the demo above and see if you can make it say something it shouldn’t.

"What if it misunderstands a legal issue or books the wrong type of appointment?"

It is trained to ONLY use your exact qualifying questions and booking rules. That means:

It only books the right type of appointment for the right lead.
It disqualifies cases you wouldn’t take anyway.
It follows your criteria every single time — no “off days” like a human.

Alternatively, we can have it to pass on all call information and then you or your team can decide what to do with each lead. That way, you will never run the risk of a qualification problem (even though it’s extremely unlikely).

"It won't work with our CRM or current intake process — too much hassle."

As long as your CRM has API access or a webhook, it will work (which they all do). We can integrate with:

Clio
MyCase
PracticePanther
Smokeball
CosmoLex
Filevine
Lawmatics
CASEpeer

Lead Docket
Law Ruler
Captorra
MerusCase
Salesforce
HubSpot
Zoho CRM
Pipedrive

We handle the entire set up process for you. You tell us what information it needs to collect, and we will handle the rest.

"We already have a call center/answering service — why switch?"

A call center or answering service might seem fine on the surface — but they often:

Cost more per call (and much more for 24/7 coverage).
Sound generic and impersonal
Miss leads after-hours, during breaks, or when lines are busy
Go off-script, skip questions, or forget to collect key details
Vary in quality depending on who picks up that day

Our AI receptionist:

Callers feel like they’ve reached your office, not a third-party service reading from a script they’ve barely seen.

"Our clients are often stressed or emotional — a bot can't show empathy like a human."

True – but neither can voicemail, and that’s still where many emotional callers end up.

Our AI receptionist is voice-trained with natural tone, pauses, and empathy cues, so it responds calmly and professionally in any situation. It never sounds rushed, irritated, or distracted (unlike people) – and it delivers the same consistent experience at 10am or 2am.

If you prefer, you can keep humans on the phones during office hours and let the AI handle after-hours or overflow calls. That way, no stressed or emotional caller is left talking to a voicemail.

"I've tried AI before - it was clunky and a waste of time."

So have we — and that’s exactly why we built this.

This isn’t a generic chatbot with canned responses. It’s trained exclusively on your firm’s intake process, qualifying questions, and booking rules. Every interaction is tailored to your practice – not pulled from a template.

Most callers can’t tell it’s AI at all. Test it in the live demo and see if you can spot the difference.

"What if the caller speaks Spanish?"

The AI receptionist can handle Spanish calls from start to finish, using the same qualifying questions, booking rules, and tone you’ve approved.

It can auto-detect the language, so if a caller says “¿Habla español?” it immediately responds in Spanish.

Every detail is mirrored from your English intake, giving Spanish-speaking clients the same professional experience — so you never lose a lead to a language barrier.

Custom Tailored to Your Firm

Every law firm runs intake differently.

That’s why we don’t just plug-and-play a generic template. Every aspect of your AI receptionist is built specifically for your practice – nothing is generic.

We can customize everything, including:

Script & tone — from formal and professional to casual and friendly.
Voice — choose from a range of natural, human-like voices with adjustable pace, warmth, and style - or even clone your own!
Qualifying questions — exactly how you want them asked, in the order you want.
Qualification rules — only books leads that match your criteria.
Call routing — send calls to different team members based on case type or urgency.
Availability — answer 24/7, after-hours only, or just during overflow.
Data collection — decide what's gathered (and how it's phrased) before booking.
Integrations — connect with your CRM, calendar, email, or any custom workflow.
Follow-up actions — send confirmation texts, emails, or internal alerts automatically.
Language & phrasing — choose how it greets, how it closes, and everything in between.

Nothing is “off the shelf.” The AI is trained entirely on your firm’s process, so it works like an extension of your team – not a one-size-fits-all script.

No Setup Headaches. No Tech Learning Curve. No Wasted Hours.

Most other solutions hand you a tool and expect you to figure it out.

Or they route your calls to whoever happens to be on shift.

We do it differently.

Your AI Receptionist is delivered as a fully managed, custom build:

Custom Scripts – designed around your intake process
Branded Experience – every caller feels like they've reached your office
Full Integration – CRM, email, and workflow setup handled for you
Ongoing Support – we monitor, optimize, and manage everything — no extra work on your end

This isn’t software you have to configure – No dashboards to learn. No endless settings. No wasted time training staff.

It’s a done-for-you, fully managed, white-glove service.

Our Satisfaction Guarantee

If You Don't Like It - We'll Give You 100% Of Your Money Back

At any point during the setup or first 30 day period of running the AI receptionist, if you decide you don’t like it and it wasn’t worth the cost, we will give you a 100% refund of our service fees
and cover usage fees up to 20 calls, no questions asked.

This will be put in writing in our agreement with no catch, conditions or other slippery tactics.

Testimonials

FREQUENTLY ASKED QUESTIONS

What happens if someone wants to speak to a human?

The AI agent has the ability to do a “live hand off” which can hand the call over the a human if required.

What if the AI says something it shouldn't?

The agent will only say statements or answer questions it is set up to answer. If someone asks something unrelated, the agent won’t answer the question, and will guide the discussion back to the purpose of qualifying their legal matter and collecting their information (you can test this out with our demo agent above).

Can this be used after-hours while my team answers calls during work hours?

Absolutely. We can set it up so that the phone number directs to the AI agent only after hours.

Can we use our current phone number?

Yes, it will work with your current phone number.

Is this compatible with call tracking such as Call Rail?

Yes it is. Phone tracking software will track and record the call as normal.

Will clients get frustrated with a "robot"?

Were you frustrated by our demo agent? If not, then clients are unlikely to be frustrated by yours. On top of that, AI agents are only getting better and becoming more common, and people are already using tools like ChatGPT on a regular basis. They are used to speaking with AI. This is not the robotic answer tools of old that say “press 1 for X, press 2 for Y”.

Can I customize the script or responses?

Absolutely. Part of the set up process is giving the AI the script to follow to properly qualify the leads and collect all the information you need. The entire script is customizable to suit your requirements.

Can I change the voice?

Yes. There are dozens of preset voices which can be used, and you can also clone your voice (or someone else’s) to use if you wish.

What if it goes down or malfunctions, will I miss leads?

Our AI intake agent is designed with built-in error handling and redundancy, so even if there’s a rare technical issue, you’ll receive an immediate alert and a record of the missed interaction. Every call and lead is logged, allowing you to follow up directly if needed. This ensures you never lose track of potential clients, even in the event of a system hiccup.

Does it handle multi-language/multicultural clients?

Yes, our AI intake agent can handle multilingual and multicultural clients. It’s designed to recognise and respond to a range of languages and accents, making it accessible to diverse client bases. If your firm serves specific language communities, we can customize the intake process to include additional languages as needed, including Spanish which is common in the US

What about emergency cases?

The AI can be set up to recognize emergency cases and send a notification for immediate follow up to you or your team. Alternatively, it can also do a live hand-off.

Ready to Stop Missing Out On Cases?

Launch Your AI Receptionist Now

Risk-Free for 30 Days

We Build & Launch It For You
Your receptionist is fully set up and customized – scripts, integrations, and workflows built exactly around your intake process.

Handles Calls You’re Currently Missing
After-hours or 24/7 coverage. Every caller is answered instantly, qualified, can be booked into your calendar, logged in your CRM, and urgent calls transferred to your team.

Zero-Risk Guarantee
If you’re not satisfied at any point during setup or within the first 30 days, we’ll refund your service fee in full and even cover usage costs for up to 20 calls.

Remember: One extra signed case you would otherwise miss will easily cover the cost.

Fill out the form below to discuss building your AI receptionist today.

~ Mateja Matic – Founder of Total Intake